How we handle kids' data.
A lot of youth-sports software has a paragraph about COPPA on a footer page and then asks an 11-year-old to make their own login. That's not us. Here's exactly how we treat children's data, in plain English a parent can read in two minutes.
Under-13 accounts are parent-managed.
Any participant under thirteen is added to a club by a parent or by a club admin acting under the parent's written consent. The child does not create their own login. The parent — and only the parent — holds the credentials that can see, edit, or delete that child's profile.
We collect only what running a club requires.
Name to call them by, date of birth to put them in the right age group, photo so the coach can match a face to a roster, and an emergency contact in case something happens at practice. That is the whole list. We do not ask for addresses, phone numbers, school names, social handles, or precise location. We never will.
No ads. No profiling. No selling.
There is no advertising in Soccer Club, for anyone, ever. There is no “personalized” profile of your child sitting in our database to be shopped to an ad-tech partner. Our business model is a flat monthly fee paid by clubs; it gives us no reason to harvest children's data and no infrastructure with which to do so.
Segregated and encrypted.
Children's profiles are tagged in the database so we can apply stricter controls — for example, photos of under-13 players are served only over short-lived signed URLs and are never indexed by search engines. All photo storage uses AWS S3 with KMS-managed server-side encryption.
Parents are in charge.
From the parent app, you can review your child's full profile, edit any field, remove the photo, or delete the profile. Deletions are honored within thirty days, subject only to records your club is legally required to keep. No phone calls. No PDFs. No friction.
Frequently asked.
What is COPPA, in one sentence?
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COPPA is a U.S. federal law that requires online services to get verifiable parental consent before collecting personal information from children under 13 — and it limits how that information can be used.
Who creates a player profile for a child?
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A parent, guardian, or a club administrator acting under the parent's written consent on file with the club. Children do not create their own accounts. A parent who signs up at the club can review or edit anything on their child's profile at any time.
What do you collect about a child?
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Only what's needed to run the club: name, date of birth (used to determine age group and team eligibility), team and jersey number, optional photo, and an emergency contact. We do not collect a child's address, phone number, social handles, or precise location.
Do you ever show ads to kids?
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No. We do not show advertising anywhere in the product, to anyone, for any reason. We do not profile children for advertising. We have no advertising partners and no advertising business model.
Can a parent see and delete their child's data?
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Yes. From the parent app, a parent can review the full profile we hold for their child, edit any field, request a deletion of the photo, or request the full profile be removed. Deletions are honored within 30 days, subject to records the club is required to retain.
Do coaches see kids' messages?
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Coaches see the team chats they are part of, just like in any group thread. We do not allow direct messages between a coach and an under-13 child without a parent on the thread; this is enforced in the product, not in policy alone.
Still have a question about your child's data?
Email us directly and a real person will answer.
Contact us